MEET THE AI CHATBOTS REPLACING INDIA'S CALL-CENTER WORKERS
https://media.zenfs.com/en/reuters.com/ca94e7e887a2df12a77d44e5665311d4
✍️ India's IT sector is transforming as AI-powered chatbots replace human customer-service workers, sparking concerns about job losses and the need for new skills.
👉 AI-powered chatbots are replacing human customer-service workers in India's IT sector 👉 The technology is expected to continue to grow, with the global conversational AI market projected to reach $41 billion by 2030 👉 The Indian government is taking steps to prepare the workforce for the changes, but some experts believe that more needs to be done 👉 The impact of automation on jobs is a major concern, with some companies already cutting staff and others planning to do so in the future
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